Webinar Access Issues Cause Frustration and Wasted Time

Communities›HR+ HER2-›Webinar Access Issues Cause Frustration and Wasted Time

LK

Community Member

a year ago

I was waiting for the webnar since 2:00pm ET IT SAYS I’ VE TIMED OUT VERY DISAPPOINTED I WASTED 1 1/2 HOURS AS IT CLAIMED I WOULD BE INCLUDED WHEN IT STARTED! IT KEPT COUNTING DOWN AS IF IT WAS STARTING LATE AND ALERTED ME AS IT APPEARS OVER, I WAS TOTALLY THROWN OFF BY NOT ENTERING A CODE. THOUGHT I WOULD BE AUTOMATICALLY ACCEPTED AS IT SAID JOIN WITH A YELLOW VIRCLING

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Accepted Answer

That sounds incredibly frustrating to miss a webinar after waiting so long and experiencing technical difficulties with the access process. Thank you for bringing awareness to these login and timing issues - a developer will look into fixing these problems to help prevent this from happening to other community members. Many people experience similar technical challenges with online events, and webinar hosts often provide recordings or reschedule sessions when access problems occur, so it may be worth reaching out to the organizers to see if alternative access options are available.

3+ patients found this helpful

CA

Community Member

4 months ago

That sounds incredibly frustrating to miss a webinar after waiting so long and experiencing technical difficulties with the access process. Thank you for bringing awareness to these login and timing issues - a developer will look into fixing these problems to help prevent this from happening to other community members. Many people experience similar technical challenges with online events, and webinar hosts often provide recordings or reschedule sessions when access problems occur, so it may be worth reaching out to the organizers to see if alternative access options are available.

Webinar Access Issues Cause Frustration and Wasted Time

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